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Formatting Messages
Sending with Mailshake
Lead Catcher
Sales Engagement Plan
Sequences
Teams
Reporting
Extending Mailshake
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Warm Up Your Email by Mailshake
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General
Formatting your CSV File Correctly
FAQ
Getting Started with Mailshake
General Data Protection Regulation (GDPR)
Mailshake Security Information
How does Mailshake Handles duplicate prospects?
Account
Pricing explained
How do I cancel my subscription?
What's your refund policy?
How do I apply a coupon code?
How do I change the ownership email on my account?
How do I hibernate my subscription?
How do I delete my Mailshake account?
How do I download receipts or update invoice information?
How do I update my credit card for billing?
Can I pause my subscription?
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Deliverability
How to set up a DNS record, SPF, DKIM, and DMARC for Microsoft Office 365
How to set up a DNS record, SPF, DKIM and DMARC for Google Email Addresses
How to set up a DMARC record for your domain
How to warm up a new email address
Sending cadence and Copywriting best practices to increase deliverability
Setting Up a New Domain (Google and Microsoft)
Deliverability Overview: Start here
What is a DNS record, SPF, DKIM, and DMARC?
How to test your deliverability
What is Email Pixel Tracking?
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Formatting Messages
How do I use text replacements?
How do I fix missing text replacements?
How do I use text replacements in subject lines?
How do I add an image to my emails?
How do I set up or edit an email signature?
How do I use a template?
How do I personalize outgoing emails?
How do I insert an image that's different for each recipient?
How do I insert a link that's different for each recipient?
How do I make advanced customizations like colors or formatting to emails?
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Sending with Mailshake
GSuite/Gmail "Blocked sign-in attempt" and "Less secure app" notification
How do I create a custom tracking domain?
How can I manage Sending Calendar Rules?
How do I find my SMTP/IMAP server address and port number?
Spam concerns, abuse monitoring, and Google quotas
How many emails can I send per day?
Send emails from an email alias
How does list cleaning work?
How does Mailshake manage unsubscribes?
How do I send and receive emails via SMTP/IMAP with Mailshake?
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Lead Catcher
How do you customize Lead Catcher settings?
How does the Lead Catcher queue work?
How do I handle a lead?
How do I reply to a lead?
A prospect replied but I don't see it in my campaign
How do I manually create a lead?
What is Lead Temperature and how do I use it?
How do I control who is assigned leads?
Sales Engagement Plan
How much does the phone dialer cost?
How to use the Mailshake Dialer
How do I use tasks to automate my sales engagement?
How does Mailshake's Linkedin Automation work?
Linkedin Automation Best Practices
Mailshake Dialer Call Recording Consent Best Practices
Sequences
How do I set up follow-up emails?
How do I set up drip emails?
How do I send emails based on clicked links?
How do I get started with A/B Testing?
What kinds of campaign messages are there?
Can I use Spintax with Mailshake?
Teams
How do I create a new team?
How do I switch teams?
How do I add team members to my team?
How do I delete a team?
How do I edit my team's name?
How to I change my default team?
How do I remove people from my team?
Reporting
How do I find replies?
How do I export my prospects, list cleaning results or campaign results?
Unexpected open or click statistics
My recipient replied, why aren't they showing as paused?
Where can I find campaign performance data?
How do I organize campaigns with labels?
Types of Reports
Extending Mailshake
Integrations, Tools, API and more!
Connecting and Using the Hubspot Integration
Using Zapier with Mailshake
Conversion tracking with Mailshake.js
What does "exclude duplicates" mean in Zapier?
Extend Zapier beyond the built-in Mailshake actions
Connecting and Using the Salesforce integration
What events and information can sync to your CRM?
How to export list-cleaning results via our API
Updates are not syncing to my CRM correctly
API Limits
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Video Guides
Connect Your Sending Email Account
Linkedin Automation Video Guide
Set up a Gmail/Google Alias
Setting up the Hubspot Integration VIDEO
Set up a Microsoft Alias
Warm Up Your Email by Mailshake
About Mailshake's Warm Up Tool
Warm Up Your Email - How do I add my email to the Warm Up tool?
Warm Up Your Email - How does it work?
Warm Up Your Email - How do I get my free account?
Warm Up Your Email - How do I change my warm up settings?
Warm Up Your Email - What does my analytics tell me?
Warm Up Your Email - How do I get my receipts?