Make the most out of Mailshake

• Formatting your CSV File Correctly
• FAQ
• Getting Started with Mailshake
• General Data Protection Regulation (GDPR)
• Mailshake Security Information
• How does Mailshake Handles duplicate prospects?

• Pricing explained
• How do I cancel my subscription?
• What's your refund policy?
• How do I apply a coupon code?
• How do I change the ownership email on my account?
• How do I hibernate my subscription?
• How do I delete my Mailshake account?
• How do I download receipts or update invoice information?
• How do I update my credit card for billing?
• Can I pause my subscription?

Browse all articles

• How to set up a DNS record, SPF, DKIM, and DMARC for Microsoft Office 365
• How to set up a DNS record, SPF, DKIM and DMARC for Google
• How to set up a DMARC record for your domain
• How to warm up a new email address
• Sending cadence and Copywriting best practices to increase deliverability
• Setting Up a New Domain (Google and Microsoft)
• Deliverability Overview: Start here
• What is a DNS record, SPF, DKIM, and DMARC?
• How to test your deliverability
• What is Email Pixel Tracking?

Browse all articles

• How do I use text replacements?
• How do I fix missing text replacements?
• How do I use text replacements in subject lines?
• How do I add an image to my emails?
• How do I set up or edit an email signature?
• How do I use a template?
• How do I personalize outgoing emails?
• How do I insert an image that's different for each recipient?
• How do I insert a link that's different for each recipient?
• How do I make advanced customizations like colors or formatting to emails?

Browse all articles

• GSuite/Gmail "Blocked sign-in attempt" and "Less secure app" notification
• How do I create a custom tracking domain?
• How can I manage Sending Calendar Rules?
• Spam concerns, abuse monitoring, and Google quotas
• How many emails can I send per day?
• How do I find my SMTP/IMAP server address and port number?
• Send emails from an email alias
• How does list cleaning work?
• How does Mailshake manage unsubscribes?
• How do I send and receive emails via SMTP/IMAP with Mailshake?

Browse all articles

• How do you customize Lead Catcher settings?
• How do I handle a lead?
• How does the Lead Catcher queue work?
• How do I reply to a lead?
• A prospect replied but I don't see it in my campaign
• How do I manually create a lead?
• What is Lead Temperature and how do I use it?
• How do I control who is assigned leads?

• How much does the phone dialer cost?
• How do I use tasks to automate my sales engagement?
• How to use the Mailshake Dialer
• Linkedin Automation Best Practices
• How does Mailshake's Linkedin Automation work?
• Mailshake Dialer Call Recording Consent Best Practices

• How do I set up follow-up emails?
• How do I set up drip emails?
• How do I send emails based on clicked links?
• How do I get started with A/B Testing?
• What kinds of campaign messages are there?
• Can I use Spintax with Mailshake?

• How do I create a new team?
• How do I switch teams?
• How do I add team members to my team?
• How do I delete a team?
• How do I edit my team's name?
• How to I change my default team?
• How do I remove people from my team?

• How do I find replies?
• How do I export my prospects, list cleaning results or campaign results?
• Unexpected open or click statistics
• My recipient replied, why aren't they showing as paused?
• Where can I find campaign performance data?
• How do I organize campaigns with labels?
• Types of Reports

• Connecting Mailshake with Hubspot
• Using Zapier with Mailshake
• Conversion tracking with Mailshake.js
• What does "exclude duplicates" mean in Zapier?
• Extend Zapier beyond the built-in Mailshake actions
• How to use the Salesforce integration
• What events and information can sync to your CRM?
• How to export list-cleaning results via our API
• Updates are not syncing to my CRM correctly
• API Limits

Browse all articles

• Connect Your Sending Email Account
• Linkedin Automation Video Guide
• Setting up the Hubspot Integration VIDEO
• Set up a Gmail/Google Alias
• Set up a Microsoft Alias

• Warm Up Your Email - How do I add my email to the Warm Up tool?
• Warm Up Your Email - How does it work?
• Warm Up Your Email - How do I get my free account?
• Warm Up Your Email - How do I change my warm up settings?
• Warm Up Your Email - What does my analytics tell me?
• Warm Up Your Email - How do I get my receipts?
• Warm Up Your Email - Why do you ask for a credit card when redeeming my free account?