Make the most out of Mailshake

• FAQ
• My CSV file isn't being accepted
• General Data Protection Regulation (GDPR)
• What is an archived campaign?

• Pricing explained
• How do I cancel my subscription?
• What's your refund policy?
• How do I apply a promotional code?
• How do I apply a coupon code?
• How do I change the ownership email on my account?
• How do I delete my account?
• How do I hibernate my subscription?
• How do I update my credit card for billing?
• How do I download receipts or update invoice information?

Browse all articles

• How to set up a DNS record, SPF, DKIM, and DMARC for Microsoft Office 365
• How to set up a DNS record, SPF, DKIM and DMARC for Google
• How to set up a DMARC record for your domain
• How to warm up a new email address
• Deliverability Overview: Start here
• Setting Up a New Domain (Google and Microsoft)
• How to test your deliverability
• Copywriting best practices to increase deliverability
• What is a DNS record, SPF, DKIM, and DMARC?
• What is Email Pixel Tracking?

Browse all articles

• How do I fix missing text replacements?
• How do I use text replacements?
• How do I use text replacements in subject lines?
• How do I add an image to my emails?
• How do I set up an email signature?
• How do I use a template?
• How do I personalize outgoing emails?
• How do I insert an image that's different for each recipient?
• How do I insert a link that's different for each recipient?
• How do I make advanced customizations to emails?

Browse all articles

• Spam concerns, abuse monitoring, and Google quotas
• How can I tweak sending schedules?
• "Blocked sign-in attempt" and "Less secure app" notification
• Send emails from a Gmail alias
• How do I create a custom tracking domain?
• How many emails can I send per day?
• How does Mailshake manage unsubscribes?
• How does list cleaning work?
• How do I send emails with SMTP?
• How do I disable link or open tracking?

Browse all articles

• How do you customize Lead Catcher settings?
• How do I handle a lead?
• How does the Lead Catcher queue work?
• How do I reply to a lead?
• A recipient replied but I don't see it in my campaign
• How do I manually create a lead?
• How do I control who is assigned leads?

• How much does the phone dialer cost?

• How do I set up follow-up emails?
• How do I set up drip emails?
• How do I send emails based on clicked links?
• How do I get started with A/B Testing?
• What kinds of campaign messages are there?

• How do I switch teams?
• How do I create a new team?
• How do I invite people to my team?
• How do I delete my team?
• How do I edit my team's name?
• How to I change my default team?

• How do I find replies?
• How do I export my campaign results?
• Unexpected open or click statistics
• My recipient replied, why aren't they showing as paused?

• Getting started with Mailshake for Zapier
• Conversion tracking with Mailshake.js
• Extend Zapier beyond the built-in Mailshake actions
• What does "exclude duplicates" mean in Zapier?
• Extend Mailshake with Hubspot
• How to export list-cleaning results via our API
• Connecting Your CRM
• SalesForce
• Updates are not syncing to my CRM

• More Video Guides Coming Soon!
• Connect Your Sending Email Account