How do I personalize outgoing emails?
After setting up the messages for your campaign, you'll be able to preview and tweak any outgoing email for each of your prospects. Simply make your edits to the emails displayed and use the search bar or arrow buttons to move through your prospects.
To make edits after a campaign has already been started
Go to your prospect Lists then click Actions and select Personalize Prospects and click Edit.
If it's just one prospect you want to edit a message for you can go to your Prospect section and search for the prospect. Once you click on the prospect you can edit their messages by clicking to view their Upcoming messages.