How do I find my SMTP/IMAP server address and port number?

How do I find SMTP/IMAP server address and port numbers?

If you're not using Google or Microsoft for sending, you'll need to reach out to your mail provider to get your SMTP/IMAP information. Normally this info can be found in either your mail account's settings (not in Mailshake) or your mail provider's help center. If you can't find that information there, you'll need to reach out to your mail provider's support team.

Important: The correct SMTP/IMAP server address and port number is critical for setting up your SMTP mail connection. It's not something we're able to bypass.

For customers using SMTP for sending, we've created a collection of common SMTP and IMAP settings that our users have used successfully to connect to their email providers. This is by no means an exhaustive list and it may contain inaccuracies. 

Note: We offer this article as a potential shortcut, please reach out to your email provider's support team for official settings.


Outlook* addresses
*Not recommended, 
use Microsoft Connection 587 N/A
Only supports sending 587 N/A
Gmail / G Suite*
*Not recommended, use Google connection 587 N/A


Outlook addresses 993 Yes
Gmail / G Suite 993 Yes

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