How do I find my SMTP/IMAP server address and port number?
How do I find SMTP/IMAP server address and port numbers?
👨💻 If you're not using Google or Microsoft for sending, you may need to contact your mail provider to get your SMTP/IMAP information.
🔥 SMTP is also required for our warm-up tool. Mail providers like Google and Microsoft require the use of SMTP/IMAP for warm-up tools.
Normally, this info can be found in either your mail account's settings (not in Mailshake) or your mail provider's help center.
If you can't find that information there, you'll want to reach out to your mail provider's support team, who will have that information for you.
Important: The correct SMTP/IMAP server address and port number is required for setting up your SMTP mail connection. While we wish we could, it's not something we're able to bypass.
If you don't know this information, you will want to contact your mail account admin or your mail provider's support team or refer to their documentation.
For customers using SMTP for sending, we've created a collection of common SMTP and IMAP settings that our users have used successfully to connect to their email providers. This is by no means an exhaustive list and if you don't have success with this information, check your provider's help docs or contact their support team.
SMTP
| SERVICE | HOST/SERVER | PORT | SECURE |
Outlook/Microsoft 365 @outlook.com addresses |
smtp.office365.com | 587 | SSL/TLS |
Gmail / G Suite |
smtp.gmail.com | 587 | SSL/TLS |
GoDaddy Microsoft 365 ☑️ Check these steps to make sure you have SMTP authentication enabled |
smtpout.secureserver.net | 587 | SSL/TLS |
Namecheap Private Email |
mail.privateemail.com | 587 | SSL/TLS |
Yahoo Mail |
smtp.mail.yahoo.com | 587 | SSL |
Amazon SES ⚠️ *for warm-up only |
Check Amazon's guide for more information | ||
Amazon Workmail |
Amazon Workmail has different servers based on your region |
||
Zohomail ☑️ Check these steps to make sure you have SMTP authentication enabled |
Zohomail has different servers for free and pro accounts |
465/587 | SSL/TLS |
| Bluehost | Bluehost has different servers based on your account |
IMAP
| SERVICE | HOST | PORT | SECURE |
Outlook/Microsoft 365 @outlook.com addresses |
outlook.office365.com | 993 | SSL |
| Gmail / G Suite | imap.gmail.com | 993 | SSL |
GoDaddy Microsoft 365 ☑️ Check these steps to make sure you have SMTP authentication enabled |
imap.secureserver.net | 993 | SSL |
Namecheap Private Email |
mail.privateemail.com |
143 | TLS |
Yahoo Mail |
imap.mail.yahoo.com | 993 | SSL |
Amazon SES ⚠️ *for warm-up only |
Amazon SES doesn't support IMAP | Mailshake only supports SMTP/IMAP from the same mail provider | We recommend Amazon Workmail |
Amazon Workmail |
Amazon Workmail has different servers based on your region |
||
Zohomail ☑️ Check these steps to make sure you have SMTP authentication enabled |
Zohomail has different servers for free and pro accounts |
993 | SSL |
| Bluehost | Bluehost has different servers based on your account |
Note: We offer this article as a resource. If you're having trouble connecting with your SMTP settings, you will need to reach out to your mail provider's support. For best results, we recommend asking "Why am I having trouble connecting with a third party app via SMTP?"