How do I find my SMTP/IMAP server address and port number?

How do I find SMTP/IMAP server address and port numbers?

If you're not using Google or Microsoft for sending (or you don't see your info below), you may need to reach out to your mail provider to get your SMTP/IMAP information. Normally this info can be found in either your mail account's settings (not in Mailshake) or your mail provider's help center. If you can't find that information there, you'll need to reach out to your mail provider's support team.

Important: The correct SMTP/IMAP server address and port number is critical for setting up your SMTP mail connection. It's not something we're able to bypass. If you do not know this information, contact your mail account admin or your mail provider's support team.

For customers using SMTP for sending, we've created a collection of common SMTP and IMAP settings that our users have used successfully to connect to their email providers. This is by no means an exhaustive list and it may contain inaccuracies. 

Note: We offer this article as a potential shortcut. If you're having trouble connecting with your SMTP settings, you will need to reach out to your mail provider's support. For best results, we recommend asking "Why am I having trouble connecting with a third party app via SMTP?"

SMTP

SERVICE HOST PORT SECURE
Outlook*
@outlook.com addresses
*Not recommended, 
use Microsoft Connection
smtp.office365.com 587 SSL/TLS
Gmail / G Suite*
*Not recommended, use Google connection
smtp.gmail.com 587 SSL/TLS
GoDaddy Webmail
Click here for more setup info
smtpout.secureserver.net 587 SSL/TLS
Namecheap Private Email
Click here for more setup info
mail.privateemail.com
587 SSL/TLS

IMAP

SERVICE HOST PORT SECURE
Outlook
@outlook.com addresses
*Not recommended, use Microsoft Connection
outlook.office365.com 993 SSL
Gmail / G Suite
*Not recommended, use Google connection
imap.gmail.com 993 SSL
Go Daddy Webmail
Click here for more setup info
imap.secureserver.net 993 SSL
Namecheap Private Email
Click here for more setup info
mail.privateemail.com




143 TLS

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