How do I send emails with SMTP?

Set it up

You can connect almost any email address up to Mailshake by adding an SMTP mail account. Choose the  "SMTP" option:

Enter your credentials

Just enter the email address you're connecting with and your password and Mailshake will attempt to automatically configure your account. 

Troubleshooting Microsoft Exchange

If you are connecting a Microsoft Exchange account, you may need to expand the "Microsoft Exchange options" section and enter a custom Exchange server. This would look something like 

Note: We highly recommend using our native Microsoft OAuth integration. You can find the steps in our Microsoft Guide.

Advanced options

If you are having trouble connecting or if you are setting up a connection where your sending credentials are different from your inbox-checking credentials, click on the "Advanced" link to enter your information manually.

Tell Mailshake what email address you will be sending from. Whichever email address you enter must be allowed by your email provider, otherwise you may have errors during sending or your emails may wind up in spam.

To tell Mailshake how to connect to your email provider, look for the "SMTP" host and port information as laid out by your email provider. 

Similarly, look for the "IMAP" host and port information that is listed by your email provider to tell Mailshake how to check your inbox for replies. This is a crucial step so that Mailshake knows when how to stop your follow-up sequences, record replies, create leads, and allow you to reply back to emails from within Mailshake. Usually the "username/password" is the same as in your SMTP settings.

Test it out

After you've added your mail account, we strongly encourage you to send a test campaign. Create a campaign where you send to a few different email addresses. Sign into your email inbox for those test addresses and reply back. After waiting a few minutes, check your Mailshake campaign again to make sure the replies came through.

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