How do I send emails with SendGrid?
If you chose to go this route despite our warnings above, you'll need to set up Sendgrid by using our SMTP connection option. SendGrid doesn't provide a way for Mailshake to check for replies to your emails, so you'll also need an IMAP connection where we can check the inbox of the account you're sending from.
1. Setting up SendGrid for sending via STMP Relay
In their setup guide, you'll need to create an API key that enables SMTP sending:
After creating that API key, you can switch back over to Mailshake to set up your connection. After sending a test campaign, you can come back to this screen in SendGrid to check the "I've updated my settings" and click the "Next" button.
- We highly recommend going through SendGrid's process to authorize your sending.
- By default, SendGrid will inject its own tracking mechanisms into your emails. Since Mailshake is already doing this we highly recommend disabling open and click tracking in SendGrid as having too much tracking can further reduce deliverability.
2. Adding the SendGrid email to Mailshake
On the Mail Accounts page, click the pink +Add Account button and choose SMTP as the type of account.
Follow our article on setting up an SMTP account. For SMTP, use the host and port information shown on SendGrid's page.
You still need an IMAP connection
As we said before, you'll need a separate IMAP connection so Mailshake can check replies to your messages and SendGrid doesn't provide that. For instance, you might have an Outlook or other email address that allows you to send and receive emails. You'll need to use this email for receiving and the email address must match the same email address you use for sending via Sendgrid.
GSuite and Gmail no longer allows connections via IMAP. You will need to use a different email platform that allows receiving with IMAP if you are dedicated to using Sendgrid or other SMTP platforms for sending.
Verify that everything's working
After you've finished setting up your mail account, it's a good idea to create a test campaign. Send a simple campaign to a few email addresses that you have access to. Make sure you receive the emails and that when you reply, they show up in your Mailshake campaign (might be a 5-10 minute delay).