How do I cancel my subscription?

You can cancel your subscription whenever you like. Subscription payments are charged at the beginning of your cycle, and cancelling will simply stop your account from renewing. Your subscription will still be active until your end date.

Important: 30 days after you cancel, your campaigns will be deleted. If you'd like them to stick around but still not be billed for up to three months, consider hibernating your subscription instead.

To cancel your subscription:

  1. In the side menu click Team Settings and then Billing
  2. Click Change and then Cancel Subscription
  3. You'll see options to "Hibernate" or "Cancel". Choose Cancel and submit the form.

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