Authorization Error When Connecting Google Email Account

If you are receiving Error 400: policy_enforced when trying to log into Google to connect a mail account to Mailshake, you will need to authorize our application on your Google Workspace account.


To authorize Mailshake on your Google Workspace account:

  1. Open the Google Workspace Admin Console at
  2. Go to Security > API Controls > Third party access and enable Mailshake

Click here for Google's reference guide on this authorization.

If you run into trouble, click here to send our support team a message so we can look into this further.

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