How do I disable link or open tracking?

If you'd like to turn of link tracking or open tracking, you can do so but keep in mind:

  • Link tracking is necessary to detect click statistics and to trigger On-Click emails when recipients click on your links.
  • Open tracking is necessary if you choose to qualify a prospect as a lead by number of opens (not as common).

When creating a new campaign

  1. On the Prospects step, click Sending Settings 
  2. Deselect the tracking settings you wish to turn off and click Sequence to save settings and move to the next Campaign creation step.

For already running campaigns

  1. Click the Lists tab in your campaign
  2. Click Actions next to the list you'd like to disable tracking
  3. Click Edit Options 
  4. Deselect the tracking options you'd like to turn off and click Save

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