Fixing missing text replacements with fallback text

Before proceeding with this article,  please be sure you've read this suggestion first as it's our main recommendation for fixing missing text replacements.


This articles demonstrates how to fix missing text replacements with fallback text. For instance, if you're using {{favorite_food}}, you can fallback to burger for recipients whenyou don't have their favorite food.

If you're in the new campaign wizard:

On the "Options" step, click "Advanced options"

Click "Advanced Options" and for each text replacement, enter a default value. In the screenshot below we are setting "favorite_food" to "burger." Any recipient that has a value for "favorite_food" will ignore this.


If you are editing a campaign:

On the "Recipients" tab, click "Show lists"

Click the recipient list you want to edit:

Click on "Advanced options"

Click "Advanced Options" and for each text replacement, enter a default value. In the screenshot below we are setting "favorite_food" to "burger." Any recipient that has a value for "favorite_food" will ignore this.

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