Learn how to make the most of mailshake.

• Pricing explained
• How do I apply a promotional code?
• How do I change the ownership email on my account?
• How do I apply a coupon code?
• How do I cancel my subscription?
• What's your refund policy?
• How do I delete my account?
• How do I update my credit card for billing?

• How do I set up reply-based follow-ups?
• How do I set up drip emails?
• How do I fix missing text replacements?
• How do I send emails based on clicked links?
• How do I use text replacements?
• How do I set up an email signature?
• Fixing missing text replacements with fallback text
• How do I personalize outgoing emails?
• How do I insert an image that's different for each recipient?
• How do I use a template?

Browse all articles

• My CSV file isn't being accepted
• My messages aren't loading for editing

• How do you customize Lead Catcher settings?
• How do I handle a lead?
• How do I reply to a lead?
• How does the Lead Catcher queue work?
• How do I manually create a lead?

• Avoid getting your Google account suspended
• Send emails from an alias
• How many emails can I send per day?
• "Blocked sign-in attempt" and "Less secure app" notification
• How do I customize link tracking?
• How does Mailshake manage unsubscribes?
• What's new with how emails are scheduled?
• How do I add new recipients to a campaign?
• How do out-of-office replies work?
• How do I change the scheduled send date?

Browse all articles

• How do I switch teams?
• How do I create a new team?
• How do I invite people to my team?
• How do I edit my team's name?
• How do I delete my team?
• How to I change my default team?

• How do I find replies?
• How do I export my campaign results?
• My recipient replied, why aren't they showing as paused?
• Unexpected open or click statistics